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Managing Difficult People: 2nd edition - Softcover

 
9781857037487: Managing Difficult People: 2nd edition
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Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.

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About the Author:
Karen Mannering has worked extensively in personal development, helping people fulfil their own potential and to adapt to diverse workplace situations. She is an experienced trainer and author, and a regular contributor to numerous business magazines. Lives: Maidstone, Kent.
Review:
'A really good reference book...invaluable to the newly promoted supervisor or manager.' Executive PA

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  • PublisherHow To Books
  • Publication date2001
  • ISBN 10 1857037480
  • ISBN 13 9781857037487
  • BindingPaperback
  • Edition number2
  • Number of pages128
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