Crystal Reports XI Official Guide - Softcover

Neil FitzGerald has recently founded Longtop International (www.longtopinternational.com), a global sourcing firm specializing in Business Intelligence (BI) and Enterprise Reporting solutions for firms around the globe. With major onshore offices in Canada and the U.S., and almost 700 offshore engineers in China, Longtop can provide world-class reporting and BI solutions and content creation for unbeatable value to clients around the world. Before founding Longtop, Neil combined his bachelor’s degree in computer science from Queen’s University in Kingston, Canada and his MBA from the Ivey School of Business at the University of Western Ontario with his more than 8 years of experience at Business Objects in a variety of senior roles to help provide information solutions to Fortune 500 companies across North America. He has cumulatively spent more than 11 years in the Information Delivery domain, and is available for onsite or remote consulting. Neil can be contacted at nfitzgerald@longtop.com.

About the Contributing Authors

James Edkins is a senior presales consultant for Business Objects. He holds a bachelor’s degree in information technology and a post graduate diploma in marketing management. He has been in the information technology sector for more than 11 years and has experience working with Fortune 500 companies in an ERP, product development, and business intelligence capacity.

Annette Jonker has worked as a consultant helping customers implement Business Objects since 1995. During this time, she has had the privilege of working for Business Objects for six years, starting as an Associate Consultant and working her way up to Regional Resource Manager. Annette left Business Objects in 2003 and partnered with Monica Allen to start a consulting firm, Innovative Business Solutions, LLC (www.ibsllcusa.com) where she continues to help customers deploy Business Objects throughout their organizations. When not working, sleeping or eating, Annette spends her time training for triathlons.

Michael Voloshko is a senior pre-sales consultant for the financial services team at Business Objects. Michael has been with Business Objects for six years and is based in New York City.

Foreword

It is fitting that the first book published by Business Objects Press, the new publishing partnership between Business Objects and Pearson Technology Group, is one of the most comprehensive guides ever published on Business Objects Crystal Reports. Crystal Reports XI Official Guide represents the high quality and usability that will be the standard for Business Objects Press books.

Fostering the creation and distribution of such high-quality books for the Business Objects community is the mission of Business Objects Press. Business Objects Press will ensure the broadest access to an official line of technical, training, and business titles, including the most helpful, accurate, and timely support books for Business Objects tools, technologies, and platforms.

Our partner, the Pearson Technology Group, is one of the top publishers in the world. By partnering with Pearson, we can ensure the highest-quality standards and the greatest accessibility for our books. Pearson products are available in virtually every retail distribution outlet worldwide, ensuring that our customers have access to the titles they need, no matter where in the world they reside.

Another important goal at Business Objects Press is to find the brightest business intelligence experts in the industry and help them through the publishing process, which in turn will help Business Objects end users and consultants better understand our products and be more successful using them.

Meanwhile, enjoy Crystal Reports XI Official Guide, the ultimate Crystal Reports XI reference guide. The authors have created a highly readable text that leads you step-by-step through a comprehensive set of tasks, from basic report design to customizing the Crystal Reports Viewers and web-based report distribution using BusinessObjects Enterprise and Crystal Reports Server. It also offers an excellent overview and tips on key concepts and features, which can save you time in planning your projects and help you avoid pitfalls. Crystal Reports XI Official Guide is appropriate for users at both public and private organizations of every size.

When you finish reading Crystal Reports XI Official Guide, keep it close by to ensure you maximize the value and minimize the effort of every Crystal Reports project, while continuing to build the skills and experience you need to increase the benefits of business intelligence at your organization.

—Dan Klein
Vice President, Global Education, Business Objects

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